Return Policy
Return Policy
Thank you for shopping with Dawterson. We want you to be completely satisfied with your purchase.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.
How to Initiate a Return
To start a return, please contact us at dawterson@gmail.com with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our return policy, please contact us @ dawterson@gmail.com